Buying Online | Vines Motorrad
Buy Online Vines Motorrad

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

Close
You can talk to any one of our sales team for more information - email us, live chat or give us a call.

I would like to amend or cancel my order

Close

Please see our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact your Sales Executive to discuss this further. If you would like to amend your order you can speak to your Sales Executive and they will happily process any amendments to your order.

How secure is your online deposit process?

Close

We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.

Can I amend my delivery and collection day after I have placed my order?

Close

Please speak to our sales team as soon as possible to review options.


Finance

How do I get my finance settlement?

Close
We can help you with this. If your vehicle is funded through either BMW Financial Services or Black Horse Finance we will be able to obtain this figure for you, however if funded through another financial source you will need to obtain this figure. Please speak to one of our sales team for further information and who will be happy to help.

I have some questions regarding financing my purchase who should I speak to?

Close

We would be happy to talk to you regarding any questions you have about financing your bike purchase. One of our sales team can be contacted by email or simply give us a call.