To reduce the spread of germs, Vines Group are facilitating full social distancing within our showrooms, have enhanced hygiene standards throughout and when handling vehicles.*
Some steps we have taken:
Payment for goods or services must be paid by Credit or Debit card only.
If you have booked a loan vehicle there is a £20 per day insurance charge for cars and £25 per day charge for a motorcycle which reduces the insurance excess for the vehicle to £50 for cars and £250 for bikes.
Whilst your vehicle is with us, our staff will wear and we will use protective equipment for the interior of the vehicle.
Prior to return we will wash and vacuum, remove protective covers and sanitise all touch-points (inside and outside) We strongly advise customers to observe good hand hygiene before entering your vehicle, and once again, when you exit your vehicle.
Due to health & safety of our staff and customers, we will not be operating any courtesy lifts at this time, we can however, assist you with booking a taxi on the day should you require assistance.
I NEED PARTS OR ACCESSORIES
Our physical Parts Departments are open, please feel free to contact us or you are able to shop online shop for your convenience.
Please note, supply / availability of items may exceed our usual lead times due to suppliers being affected by COVID19.
We are able to offer a full purchase service to our customers, either online, on the telephone, face -to-face or via virtual appointments. You have the ability to reserve a vehicle, arrange finance, agree a part exchange all online should you wish and arrange an immediate contactless collection of your vehicle from our centres.
I WANT TO BOOK A TEST DRIVE / RIDE*.
Please contact us to pre book an ‘unaccompanied’ test drive / ride appointment; this can be facilitated at our premises or from the comfort of your own home, subject to availability and driver / rider status.
We have enhanced hygiene standards throughout our demonstrator fleet and we strongly advise customers to observe good hand hygiene before and after handling our vehicles.
I HAVE SEEN A VEHICLE I LIKE AND WANT TO FIND OUT MORE.
BUYING A VEHICLE:
Did you know that you are able to buy a vehicle from us completely online?
You are able to:
• Choose your vehicle
• Choose your finance
• Get a part exchange quote
• Request a test drive / ride (Subject to availability & driver / rider status)
• Receive contactless delivery^ of your vehicle.
How to start your journey:
Browse a wide range of new and Approved Used vehicles our website.
Our hearts go out to all those affected by COVID-19. Stay safe and thank you for your support during this time.
Vines Managing Director